WEEK 1: GETTING THE PHONE RIGHT
This week we’re going to focus on your phone. It’s amazing how many independent automotive repairers don’t answer their phones, don’t answer professionally, and don’t have a voicemail. As a business owner, this is one of the most fundamental aspects of running a business. You work hard to win and keep customers – it only makes sense that you make it easy for customers to connect with you.
With just a few simple tweaks this week you will win more business and keep your existing customers coming back.
This week we will look at…
Ready? Let’s get started!